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Ссылки

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8. Scott McCartney, Clipped Wings: American Airlines to Retrench in Bid to Beat Discount Carriers, The Wall Street Journal (August 13, 2002), A1, A8; Delta to Start Low-Cost Airline, AP story in The Johnson City Press (November 17,2002), 22.

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11. Karen Dillon, The Perfect Decision (an interview with John S. Hammond and Ralph L. Keeney), Inc. (Oc­tober 1998), 74—78; John S. Hammond and Ralph L. Keeney, Smart Choices: A Practical Guide to Mak­ing Better Decisions (Boston, Mass.: Harvard Business School Press, 1998).

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14. Adapted from Archer, How to Make a Business Decision, 59—61.

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18. Irving L. Janis, Crucial Decisions: Leadership in Policymaking and Crisis Management (New York: The Free Press, 1989); Paul C Nutt, Flexible Decision Styles and the Choices of Top Executives, Journal cr Management Studies 30 (1993), 695—721.

19. Herbert A. Simon, Making Management Decisions: The Role of Intuition and Emotion, Academy of Man­agement Executive 1 (February 1987), 57—64; Daniel J. Eisenberg, How Senior Managers Think, Har­vard Business Review 62 (November—December 1984), 80—90.

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4 (1994), 932—956; Orlando Behling and Ne­man L. Eckel, Making Sense Out of Intuition, Academy of Management Executive 5, no. 1 (1991), 46—5^

21. Gary Klein, Intuition at Work: Why Developing Your Gut Instincts Will Make You Better at What You D: (New York: Doubleday, 2002); Milorad M. Novicevic, Thomas J. Hench, and Daniel A. Wren, 'Playing E.. Ear... In An Incessant Din of Reasons': Chester Barnard and the History of Intuition in Managemer* Thought, Management Decision 40, no. 10 (2002), 992—1002; Alden M. Hayashi, When to Trust Yoi/ Gut, Harvard Business Review (February 2001), 59—65; Brian R. Reinwald, Tactical Intuition, Militar: Review 80, no. 5 (September—October 2000), 78—88; Thomas A. Stewart, How to Think with Your Gu: Business 2.0 (November 2002), accessed at http://www. business2.com/articles on November 7, 2002 Bill Breen, What's Your Intuition? Fast Company (September 2000), 290—300; Henry Mintzberg an: Frances Westley, Decision Making: It's Not What You Think, MIT Sloan Management Review (Sprin:

2001) , 89-93.

22. Thomas F. Issack, Intuition: An Ignored Dimension of Management, Academy of Management Review : (1978), 917-922.

23. Marjorie A. Lyles, Defining Strategic Problems: Subjective Criteria of Executives, Organizational Studies 5 (1987), 263—280; Marjorie A. Lyles and Ian I. Mitroff, Organizational Problem Formulation: An Empirica Study, Administrative Science Quarterly 25 (1980), 102—119.

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27. Ross Stagner, Corporate Decision-Making: An Empirical Study, Journal of Applied Psychology 53 (1969'' 1-13.

28. Hayashi, When to Trust Your Gut.

29. Suzanna Andrews, Calling the Shots, Working Woman (November 1995), 30—35, 90.

30. Michael L. Ray and Rochelle Myers, Creativity in Business (Garden City, N.J.: Doubleday, 1986).

31. Ann Langley, Between 'Paralysis By Analysis' and 'Extinction By Instinct', Sloan Management Review (Spring 1995), 63-76.

32. Paul C. Nutt, Types of Organizational Decision Processes, Administrative Science Quarterly 29 (1984) 414-450.

33. Geraldine Fabrikant, The Paramount Team Puts Profit Over Splash, The New York Times (June 30

2002) , 1,15.

35. Nandini Rajagopalan, Abdul M.A. Rasheed, and Deepak K. Datta, Strategic Decision Processes: Critica Review and Future Decisions, Journal of Management 19 (1993), 349—384; Paul J.H. Schoemaker, Stra­tegic Decisions in Organizations: Rational and Behavioral Views, Journal of Management Studies 30 (1993), 107—129; Charles J. McMillan, Qualitative Models of Organizational Decision Making, Journal of Management Studies 5 (1980), 22—39; Paul C Nutt, Models for Decision Making in Organizations and Some Contextual Variables Which Stimulate Optimal Use, Academy of Management Review 1 (1976), 84-98.

36. Hugh J. Miser, Operations Analysis in the Army Air Forces in World War II: Some Reminiscences, Inter­faces 23 (September—October 1993), 47—49; Harold J. Leavitt, William R. Dill, and Henry B. Eyring, The Organizational World (New York: Harcourt Brace Jovanovich, 1973), chap. 6.

37. Stephen J. Huxley, Finding the Right Spot for a Church Camp in Spain, Interfaces 12 (October 1982), 108—114; James E. Hodder and Henry E. Riggs, Pitfalls in Evaluating Risky Projects, Harvard Business Review (January—February 1985), 128—135.

38. Edward Baker and Michael Fisher, Computational Results for Very Large Air Crew Scheduling Problems, Omega 9 (1981), 613—618; Jean Aubin, Scheduling Ambulances, Interfaces 22 (March—April, 1992), 1—10.

39. Srinivas Bollapragada, Hong Cheng, Mary Phillips, Marc Garbiras, Michael Scholes, Tim Gibbs, and Mark Humphreville, NBC's Optimization Systems Increase Revenues and Productivity, Interfaces 32, no. 1 (January—February 2002), 47—60.

40. Gerald Brown, Joseph Keegan, Brian Vigus, and Kevin Wood, The Kellogg Company Optimizes Produc­tion, Inventory, and Distribution, Interfaces 31, no. 6 (November—December 2001), 1—15.

41. Harold J. Leavitt, Beyond the Analytic Manager, California Management Review 17 (1975), 5—12; C. Jackson Grayson, Jr., Management Science and Business Practice, Harvard Business Review 51 (July-August 1973), 41-48.

42. David Wessel, A Man Who Governs Credit Is Denied a Toys 'R' Us Card, The Wall Street Journal (De­cember 14, 1995), B1.

43. Richard L. Daft and John C Wiginton, Language and Organization, Academy of Management Review (1979), 179-191.

44. Based on Richard M. Cyert and James G. March, A Behavioral Theory of the Firm (Englewood Cliffs, N.J.: Prentice-Hall, 1963); and James G. March and Herbert A. Simon, Organizations (New York: Wiley, 1958).

45. William B. Stevenson, Joan L. Pearce, and Lyman W. Porter, The Concept of 'Coalition' in Organization Theory and Research, Academy of Management Review 10 (1985), 256—268.

46. Cyert and March, A Behavioral Theory of the Firm, 120—222.

47. Ann Reilly Dowd, How Bush Decided, Fortune (February 11,1991), 45—46.

48. Pui-Wing Tarn, One for the History Books: The Tale of How Britannica Is Trying to Leap from the Old Economy Into the New One, The Wall Street Journal (December 11, 2000), R32; Richard A. Melcher, Dusting Off the Britannica, BusinessWeek (October 20,1997), 143—146.

49. Lawrence G. Hrebiniak, Top-Management Agreement and Organizational Performance, Human Relations 35 (1982), 1139—1158; Richard P. Nielsen, Toward a Method for Building Consensus during Strategic Planning, Sloan Management Review (Summer 1981), 29^40.

50. Based on Henry Mintzberg, Duru Raisinghani, and Andre Theoret, The Structure of 'Unstructured' Deci­sion Processes, Administrative Science Quarterly 21 (1976), 246—275.

51. Lawrence T. Pinfield, A Field Evaluation of Perspectives on Organizational Decision Making, Administra­tive Science Quarterly 31 (1986), 365—388.

52. Mintzberg et al. The Structure of 'Unstructured' Decision Processes.

53. Ibid., 270.

54. William C. Symonds with Carol Matlack, Gillette's Edge, BusinessWeek (January 19,1998), 70—77; Wil­liam C. Symonds, Would You Spend $1.50 for a Razor Blade? BusinessWeek (April 27,1998), 46.

55. Anna Wilde Mathews, Martin Peers, and Nick Wingfield, Off-Key: The Music Industry Is Finally Online, But Few Listen, The Wall Street Journal (May 7,2002), A1, A20.

56. Michael D. Cohen, James G. March, and Johan P. Olsen, A Garbage Can Model of Organizational Choice Administrative Science Quarterly 17 (March 1972), 1—25; Michael D. Cohen and James G. March, Leader­ship and Ambiguity: The American College President (New York: McGraw-Hill, 1974).

57. Michael Masuch and Perry LaPotin, Beyond Garbage Cans: An Al Model of Organizational Choice, Ac- ministrative Science Quarterly 34 (1989), 38—67.

58. David Krouss, Casablanca, Sky (November 1992), 82—91.

59. Thomas R. King, Why 'Waterworld', with Costner in Fins, Is Costliest Film Ever, The Wall Street Journa (January 31,1995), A1.

60. Adapted from James D. Thompson, Organizations in Action (New York: McGraw-Hill, 1967), chap. 1C and McMillan, Qualitative Models of Organizational Decision Making, 25.

61. Louise Lee, Courts Begin to Award Damages to Victims of Parking-Area Crime, The Wall Street Journs (April 23,1997), A1, A8.

62. Mintzberg and Wheatley, Decision Making: It's Not What You Think.

63. Paul C. Nutt, Selecting Decision Rules for Crucial Choices: An Investigation of the Thompson Framework The Journal of Applied Behavioral Science 38, no. 1 (March 2002), 99—131; Paul C Nutt, Making Strate­gic Choices, Journal of Management Studies 39, no. 1 (January 2002), 67—95.

64. L.J. Bourgeois III and Kathleen M. Eisenhardt, Strategic Decision Processes in High Velocity Environ­ments: Four Cases in the Microcomputer Industry, Management Science 34 (1988), 816—835.

65. Kathleen M. Eisenhardt, Speed and Strategic Course: How Managers Accelerate Decision Making, Cai- fornia Management Review (Spring 1990), 39—54.

66. David A. Garvin and Michael A. Roberto, What You Don't Know About Making Decisions, Harvard Bus - ness Review (September 2001), 108—116.

67. Karl Weick, The Social Psychology of Organizing, 2d ed. (Reading, Mass.: Addison-Wesley, 1979), 243.

68. Christopher Power with Kathleen Kerwin, Ronald Grover, Keith Alexander, and Robert D. Hof, Flops BusinessWeek (August 16,1993), 76—82.

69. Robert Townsend, Up the Organization (New York: Knopf, 1974), 115.

70. Helga Drummond, Too Little Too Late: A Case Study of Escalation in Decision Making, Organizatior Studies 15, no. 4 (1994), 591—607; Joel Brockner, The Escalation of Commitment to a Failing Course c Action: Toward Theoretical Progress, Academy of Management Review 17 (1992), 39—61; Barry M. Sta* and Jerry Ross, Knowing When to Pull the Plug, Harvard Business Review 65 (March—April 1987), 68—7* Barry M. Staw, The Escalation of Commitment to a Course of Action, Academy of Management Review 6 (1981), 577-587.

71. Shona McKay, When Good People Make Bad Choices, Canadian Business (February 1994), 52—55.

72. Jerry Ross and Barry M. Staw, Organizational Escalation and Exit: Lessons from the Shoreham Nuclea- Power Plant, Academy of Management Journal 36 (1993), 701—732.

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Источник: Ричард Л. Дафт; пер. с англ. под ред. Э.М. Короткова; предисловие Э.М. Короткова. Теория организации: Учебник для студентов вузов, обучающихся по спе­циальности «Менеджмент организации». — М.: ЮНИТИ-ДАНА, — 736 с.. 2006

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