Charles A. O'Reilly III and Jeffrey Pfeffer, PSS World Medical: Opening the Books Boosts Commitment and Performance, Journal of Organizational Excellence (Spring 2001), 65—80.


Anita Raghavan, Kathryn Kranhold, and Alexei Barrionuevo, Full Speed Ahead: How Enron Bosses Cre­ated a Culture of Pushing Limits, The Wall Street Journal (August 26, 2002), A1, A7.

2. Don Cohen and Laurence Prusak, In Good Company: How Social Capital Makes Organizations Work (Boston, Mass.: Harvard Business School Press, 2001), 3^.

3. Erick Shonfeld, eBay's Secret Ingredient, Business 2.0 (March 2002), 52—58.

4. Ken Brown, At Fred Alger, Close Ties Lured Back Alumni, The Wali Street Journal (November 15, 2001), C1.C13.

5. W. Jack Duncan, Organizational Culture: Getting a Fix on an Elusive Concept, Academy of Management Executive 3 (1989), 229—236; Linda Smircich, Concepts of Culture and Organizational Analysis, Admin­istrative Science Quarterly 28 (1983), 339—358; Andrew D. Brown and Ken Starkey The Effect of Organ­izational Culture on Communication and Information, Journal of Management Studies 31, no.

6 (Novem­ber 1994), 807-828.

6. Edgar H. Schein, Organizational Culture, American Psychologist 45 (February 1990), 109—119.

7. Harrison M. Trice and Janice M. Beyer, Studying Organizational Cultures through Rites and Ceremonials, Academy of Management Review 9 (1984), 653—669; Janice M. Beyer and Harrison M. Trice, How an Organization's Rites Reveal Its Culture, Organizational Dynamics 15 (Spring 1987), 5—24; Steven P. Feldman, Management in Context: An Essay on the Relevance of Culture to the Understanding of Organ­izational Change, Journal of Management Studies 23 (1986), 589—607; Mary Jo Hatch, The Dynamics of Organizational Culture, Academy of Management Review 18 (1993), 657—693.

8. This discussion is based on Edgar H. Schein, Organizational Culture and Leadership, 2d ed. (Home- wood: Richard D. Irwin, 1992); John P. Kotter and James L. Heskett, Corporate Culture and Performance (New York: Free Press, 1992).

9. Larry Mallak, Understanding and Changing Your Organization's Culture, Industrial Management (March- April 2001), 18-24.

10. Charlotte B. Sutton, Richness Hierarchy of the Cultural Network: The Communication of Corporate Val­ues (Unpublished manuscript, Texas A&M University, 1985); Terrence E. Deal and Allan A. Kennedy, Culture: A New Look through Old Lenses, Journal of Applied Behavioral Science 19 (1983), 498—505.

11. Thomas C. Dandridge, Symbols at Work (working paper, School of Business, State University of New York at Albany, 1978), 1.

12. Don Hellriegel and John W. Slocum, Jr., Management, 7th ed. (Cincinnati, Ohio: South-Western, 1996), 537.

13. Trice and Beyer, Studying Organizational Cultures through Rites and Ceremonials.

14. Sutton, Richness Hierarchy of the Cultural Network; Terrence E. Deal and Allan A. Kennedy, Corporate Cultures: The Rites and Rituals of Corporate Life (Reading, Mass.: Addison-Wesley, 1982).

15. Mallak, Understanding and Changing Your Organization's Culture.

16. FYI, Inc. (April 1991), 14.

17. Raghavan, Kranhold, and Barrionuevo, Full Speed Ahead.

18. Quentin Hardy, A Software Star Sees Its Family Culture Turn Dysfunctional, The Wall Street Journal (May 5,1999), A1, A12; Paul Roberts, We Are One Company, No Matter Where We Are, Fast Company (April-May 1998), 122-128.

19. Richard Ott, Are Wild Ducks Really Wild: Symbolism and Behavior in the Corporate Environment (paper presented at the Northeastern Anthropological Association, March 1979).

20. James R. Detert, Roger G. Schroeder, and John J. Mauriel, A Framework for Linking Culture and Im­provement Initiatives in Organizations, Academy of Management Review 25, no. 4 (2000), 850—863.

21. Based on Daniel R. Denison, Corporate Culture and Organizational Effectiveness (New York: Wiley, 1990), 11—15; Daniel R.

Denison and Aneil K. Mishra, Toward a Theory of Organizational Culture and Effectiveness, Organization Science 6, no. 2 (March—April 1995), 204—223; R. Hooijberg and F. Pet- rock, On Cultural Change: Using the Competing Values Framework to Help Leaders Execute a Transfor­mational Strategy, Human Resource Management 32 (1993), 29—50; R.E. Quinn, Beyond Rational Man­agement: Mastering the Paradoxes and Competing Demands of High Performance (San Francisco: Jossey-Bass, 1988).

22. Daintry Duffy, Cultural Evolution, CIO Enterprise, Section 2 (January 15,1999), 44—50.

23. Brian Dumaine, Those High Flying PepsiCo Managers, Fortune (April 10, 1989); L. Zinn, J. Berry, and G. Burns, Will the Pepsi Brass Be Drinking Hemlock? BusinessWeek (July 25,1994), 31; S. Lubove, We Have a Big Pond to Play In, Forbes (September 12, 1993), 216—224; J. Wolfe, PepsiCo and the Fast Food Industry, in M.A. Hitt, R.D. Ireland, and R.E. Hoskisson, eds., Strategic Management: Competitive­ness and Globalization (St. Paul, Minn.: West Publishing, 1995), 856—879.

24. Melanie Warner, Confessions of a Control Freak, Fortune (September 4,2000), 130—140.

25. Edward O. Welles, Great Expectations, Inc. (March 2001), 68—73.

26. Rekha Balu, Pacific Edge Projects Itself, Fast Company (October 2000), 371—381.

27. Bernard Arogyaswamy and Charles M. Byles, Organizational Culture: Internal and External Fits, Journal of Management 13 (1987), 647— 659.

28. Paul R. Lawrence and Jay W. Lorsch, Organization and Environment (Homewood: Irwin, 1969).

29. Scott Kirsner, Designed for Innovation, Fast Company (November 1998), 54, 56.

30. Roger O. Crockett, A New Company Called Motorola, BusinessWeek (April 17, 2000), 86.

31. Mary Anne DeVanna and Noel Tichy, Creating the Competitive Organization of the Twenty-First Century: The Boundaryless Corporation, Human Resource Management 29 (Winter 1990), 455—471; and Fred Kofman and Peter M. Senge, Communities of Commitment: The Heart of Learning Organizations, Organ­izational Dynamics 22, no.

2 (Autumn 1993), 4—23.

32. Paul Roberts, The Best Interest of the Patient is the Only Interest to be Considered, Fast Company (April 1999), 149-162.

33. John P. Kotter and James L. Heskett, Corporate Culture and Performance (New York: The Free Press, 1992).

34. Gordon F. Shea, Practical Ethics (New York: American Management Association, 1988); Linda K. Trevino, Ethical Decision Making in Organizations: A Person—Situation Interactionist Model, Academy of Management Review 11 (1986), 601—617; and Linda Klebe Trevino and Katherine A. Nelson, Managing Business Ethics: Straight Talk About How to Do It Right, 2nd ed. (New York: John Wiley & Sons, Inc., 1999).

35. Dawn-Marie Driscoll, Don't Confuse Legal and Ethical Standards, Business Ethics (July—August 1996), 44.

36. LaRue Tone Hosmer, The Ethics oj Management, 2d ed. (Homewood: Irwin, 1991).

37. Geanne Rosenberg, Truth and Consequences, Working Woman (July-August 1998), 79—80.

38. Eugene W. Szwajkowski, The Myths and Realities of Research on Organizational Misconduct, in James E. Post, ed., Research in Corporate Social Performance and Policy, vol. 9 (Greenwich, Conn.: JAI Press, 1986), 103-122.

39. Some of these incidents are from Hosmer, The Ethics of Management

40. Linda K. Trevino and Katherine A. Nelson, Managing Business Ethics: Straight Talk about How to Do It Right, (New York: John Wiley & Sons, Inc., 1995), 4.

41. Linda Klebe Trevino, A Cultural Perspective on Changing and Developing Organizational Ethics, in Rich­ard Woodman and William Pasmore, eds., Research and Organizational Change and Development, vol. 4 (Greenwich, Conn.: JAI Press, 1990); Lynn Sharp Paine, Managing for Organizational Integrity, Harvard Business Review (March/April 1994), 106—117.

42. James Weber, Exploring the Relationship between Personal Values and Moral Reasoning, Human Rela- tions 46 (1993), 435-463.

43. L. Kohlberg, Moral Stages and Moralization: The Cognitive-Developmental Approach, in T. Likona, ed., Moral Development and Behavior: Theory, Research, and Social Issues (New York: Holt, Rinehart & Winston, 1976).

44. Hosmer, The Ethics of Management

45. Michael Barrier, Doing the Right Thing, Nation's Business (March 1998), 33—38.

46. John A. Byrne with Mike France and Wendy Zellner, The Environment Was Ripe for Abuse, Busi­nessWeek (February 25, 2002), 118-120.

47. Jennifer Bresnahan, For Goodness Sake, CIO Enterprise, Section 2 (June 15,1999), 54—62.

48. David M. Messick and Max H. Bazerman, Ethical Leadership and the Psychology of Decision Making, Sloan Management Review (Winter 1996), 9—22; Dawn-Marie Driscoll, Don't Confuse Legal and Ethical Standards, Business Ethics (July—August 1996), 44; Max B.E. Clarkson, A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance, Academy of Management Review 20, no. 1 (1995), 92-117.

49. Roger Parloff, Is Fat the Next Tobacco? Fortune (February 3,2003), 51—54.

50. Gwen Kinkead, In the Future, People Like Me Will Go to Jail, Fortune (May 24,1999), 190—200.

51. Kris Maher, Wanted: Ethical Employer, The Wall Street Journal (July 9, 2002), B1, B8.

52. Jonathan D. Glater, From Investor Fury, A Legal Bandwagon, The New York Times (September 15, 2002), Section 3,1.

53. Carol Hymowitz, CEOs Must Work Hard to Maintain Faith in the Corner Office (In the Lead column), The Wall Street Journal (July 9, 2002), B1.

54. Corporate Ethics: A Prime Business Asset (New York: The Business Round Table, February 1988).

55. Andrew W. Singer, The Ultimate Ethics Test, Across the Board (March 1992), 19—22; Ronald B. Morgan, Self and Co-Worker Perceptions of Ethics and Their Relationships to Leadership and Salary, Academy of Management Journal 36, no. 1 (February 1993), 200—214; Jo­seph L. Badaracco, Jr., and Allen P. Webb, Business Ethics: A View From the Trenches, California Management Review 37, no. 2 (Winter 1995), 8—28.

56. This discussion is based on Robert J. House, Andre Delbecq, and Toon W. Taris, Value Based Leader­ship: An Integrated Theory and an Empirical Test (working paper).

57. Trevino and Nelson, Managing Business Ethics, 201.

58. Barrier, Doing the Right Thing.

59. Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence (New York: Harper & Row, 1982).

60. Michael Arndt, How Does Harry Do It? BusinessWeek (July 22, 2002), 66—67.

61. Karl E. Weick, Cognitive Processes in Organizations, in B.M. Staw, ed., Research in Organizations, vol. 1 (Greenwich, Conn.: JAI Press, 1979), 42.

62. Richard Osborne, Kingston's Family Values, IndustryWeek (August 13, 2001), 51—54.

63. Alan Yuspeh, Do the Right Thing, CIO (August 1,2000), 56—58.

64. Amy Zipkin, Getting Religion on Corporate Ethics, The New York Times (October 18, 2000), C1, C10.

65. Trevino and Nelson, Managing Business Ethics, 212.

66. Beverly Geber, The Right and Wrong of Ethics Offices, Training (October 1995), 102—118.

67. Janet P. Near and Marcia P. Miceli, Effective Whistle-Blowing, Academy of Management Review 20, no. 3 (1995), 679-708.

68. Richard P. Nielsen, Changing Unethical Organizational Behavior, Academy of Management Executive 3 (1989), 123-130.

69. Jene G. James, Whistle-Blowing: Its Moral Justification, in Peter Madsen and Jay M. Shafritz, eds., Es­sentials of Business Ethics (New York: Meridian Books, 1990), 160—190; Janet P. Near, Terry Morehead Dworkin, and Marcia P. Miceli, Explaining the Whistle-Blowing Process: Suggestions from Power Theory and Justice Theory, Organization Science 4 (1993), 393—411.

70. Susan Orenstein, Exposing Your Superiors: A Practical Guide, Business 2.0 (April 2002), 112—113.

71. Linda Klebe Trevino, Gary R. Weaver, David G. Gibson, and Barbara Ley Toffler, Managing Ethics and Legal Compliance: What Works and What Hurts? California Management Review 41, no. 2 (Winter 1999), 131-151.

72. Setting the Standard, accessed at Lockheed Martin's Web site, lockheedmartin.com/ exeth/htmicode/code. html, on August 7, 2001.

73. Carl Anderson, Values-Based Management, Academy of Management Executive 11, no. 4 (1997), 25—46.

74. Ronald E. Berenbeim, Corporate Ethics Practices (New York: The Conference Board, 1992).

75. James Weber, Institutionalizing Ethics into Business Organizations: A Model and Research Agenda, Business Ethics Quarterly 3 (1993), 419^436.

76. Mark Henricks, Ethics in Action, Management Review (January 1995), 53—55; Dorothy Marcic, Man­agement and the Wisdom of Love (San Francisco: Jossey-Bass, 1997); Beverly Geber, The Right and Wrong of Ethics Offices, Training (October 1995), 102—118.

77. Susan J. Harrington, What Corporate America Is Teaching about Ethics, Academy of Management Ex­ecutive 5 (1991), 21-30.

78. Trevino and Nelson, Managing Business Ethics, 2nd. ed., 274—283.

79. Richard W. Judy and Carol D'Amico, Workforce 2020: Work and Workers in the 21st Century (Indianapo­lis, Ind.: Hudson Institute, 1997).

80. S.C. Schneider, National Vs. Corporate Culture: Implications for Human Resource Management, Human Resource Management (Summer 1988), 239.

81. Terence Jackson, Cultural Values and Management Ethics: A 10-Nation Study, Human Relations 54, no. 10(2001), 1267-1302.

82. Gail Dutton, Building a Global Brain, Management Review (May 1999), 34—38.

83. Ibid.

84. Homer H. Johnson, Corporate Social Audits — This Time Around, Business Horizons (May—June 2001), 29-36.

85. Cassandra Kegler, Holding Herself Accountable, Working Woman (May 2001), 13; Louisa Wah, Treading the Sacred Ground, Management Review (July—August 1998), 18—22.

86. Johnson, Corporate Social Audits.

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Источник: Ричард Л. Дафт; пер. с англ. под ред. Э.М. Короткова; предисловие Э.М. Короткова. Теория организации: Учебник для студентов вузов, обучающихся по спе­циальности «Менеджмент организации». — М.: ЮНИТИ-ДАНА, — 736 с.. 2006

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