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Ссылки

Hal Plotkin, Riches From Rags, Inc. (Summer 1995), 62—67; Joel Kotkin, Tailor-Made in America, Inc. (August 1996), 25—26; .

1. Charles Perrow, A Framework for the Comparative Analysis of Organizations, American Sociologi­cal Review 32 (1967), 194—208; R.J.

Schonberger, World Class Manufacturing: The Next Decade (New York: The Free Press, 1996).

2. Linda Argote, Input Uncertainty and Organizational Coordination in Hospital Emergency Units, Adminis­trative Science Quarterly 27 (1982), 420—434; Charles Perrow, Organizational Analysis: A Sociological Approach (Belmont, Calif.: Wadsworth, 1970); William Rushing, Hardness of Material as Related to the Division of Labor in Manufacturing Industries, Administrative Science Quarterly 13 (1968), 229—245.

3. Lawrence B. Mohr, Organizational Technology and Organization Structure, Administrative Science Quarterly 16 (1971), 444—459; David Hickson, Derek Pugh, and Diana Pheysey, Operations Technology and Organi­zation Structure: An Empirical Reappraisal, Administrative Science Quarterly 14 (1969), 378—397.

4. Joan Woodward, Industrial Organization: Theory and Practice (London: Oxford University Press, 1965); Joan Woodward, Management and Technology (London: Her Majesty's Stationery Office, 1958).

5. Hickson, Pugh, and Pheysey, Operations Technology and Organization Structure; James D. Thompson, Organizations in Action (New York: McGraw-Hill, 1967).

6. Edward Harvey, Technology and the Structure of Organizations, American Sociological Review 33 (1968), 241-259.

7. Wanda J. Orlikowski, The Duality of Technology: Rethinking the Concept of Technology in Organizations, Organization Science 3 (1992), 398—427.

8. Based on Woodward, Industrial Organization and Management and Technology.

9. Philip Siekman, A Big Maker of Tiny Batches, Fortune (May 27, 2002), 152[A]—152[H].

10. Woodward, Industrial Organization, vi.

11. William L. Zwerman, New Perspectives on Organizational Theory (Westport, Conn.: Greenwood, 1970); Harvey, Technology and the Structure of Organizations, 241—259.

12. Dean M. Schroeder, Steven W. Congden, and C. Gopinath, Linking Competitive Strategy and Manufac­turing Process Technology, Journal of Management Studies 32, no. 2 (March 1995), 163—189.

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15. Raymond F. Zammuto and Edward J. O'Connor, Gaining Advanced Manufacturing Technologies' Benefits: The Roles of Organization Design and Culture, Academy of Management Review 17, no. 4 (1992), 701—728; Schroeder, Congden, and Gopinath, Linking Competitive Strategy and Manufacturing Process Technology.

16. Jack R. Meredith, The Strategic Advantages of the Factory of the Future, California Management Review 29 (Spring 1987), 27—41; Jack Meredith, The Strategic Advantages of the New Manufacturing Technologies for Small Firms, Strategic Management Journal 8 (1987), 249—258; Althea Jones and Terry Webb, Introducing Computer Integrated Manufacturing, Journal of General Management 12 (Summer 1987), 60—74.

17. Raymond F. Zammuto and Edward J. O'Connor, Gaining Advanced Manufacturing Technologies' Benefits: The Roles of Organization Design and Culture, Academy of Management Review 17 (1992), 701—728.

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23. Fara Warner, Think Lean, Fast Company (February 2002), 40,42.

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25. Joel D. Goldhar and David Lei, Variety is Free: Manufacturing in the Twenty-First Century, Academy o( Management Executive 9, no. 4 (1995), 73—86; Justin Martin, Give 'Em Exactly What They Want, For­tune (October 10,1997), 283-285.

26. Mark Tatge, Red Bodies, Black Ink, Forbes (September 18, 2000), 114—115.

27. Erick Schonfeld, The Customized, Digitized, Have-lt-Your-Way Economy, Fortune (September 28,1998). 115-124.

28. Goldhar and Lei, Variety is Free: Manufacturing in the Twenty-First Century.

29. Meredith, The Strategic Advantages of the Factory of the Future.

30. Patricia L. Nemetz and Louis W. Fry, Flexible Manufacturing Organizations: Implementations for Strategy Formulation and Organization Design, Academy of Management Review 13 (1988), 627—638: PaulS. Adler, Managing Flexible Automation, California Management Review (Spring 1988), 34—56: Jeremy Main, Manufacturing the Right Way, Fortune (May 21, 1990), 54—64; Frank M.Hull and Paul D. Collins, High-Technology Batch Production Systems: Woodward's Missing Type, Academy of Management Journal 30 (1987), 786—797. •

31. Goldhar and Lei, Variety Is Free: Manufacturing in the Twenty-First Century; P. Robert Duimering, Frank Safayeni, and Lyn Purdy, Integrated Manufacturing: Redesign the Organization before Implementing Flexible Technology, Sloan Management Review (Summer 1993), 47—56; Zammuto and O'Connor. Gaining Advanced Manufacturing Technologies' Benefits.

32. Goldhar and Lei, Variety is Free: Manufacturing in the Twenty-First Century.

33. Manufacturing's Decline, Johnson City Press (July 17,1999), 9; Ronald Henkoff, Service Is Everybody's Business, Fortune (June 27, 1994), 48—60; Ronald Henkoff, Finding, Training, and Keeping the Best Service Workers, Fortune (October 3,1994), 110—122.

34. Byron J. Finch and Richard L. Luebbe, Operations Management: Competing in a Changing Environment (Fort Worth, Tex.: The Dryden Press, 1995), 51.

35. David E. Bowen, Caren Siehl, and Benjamin Schneider, A Framework for Analyzing Customer Service Orientations in Manufacturing, Academy of Management Review 14 (1989), 79—95; Peter K. Mills and Newton Margulies, Toward a Core Typology of Service Organizations, Academy of Management Review 5 (1980), 255—265; Peter K. Mills and Dennis J. Moberg, Perspectives on the Technology of Service Op­erations, Academy of Management Review 7 (1982), 467—478; G. Lynn Shostack, Breaking Free from Product Marketing, Journal of Marketing (April 1977), 73—80.

36. Ron Zemke, The Service Revolution: Who Won? Management Review (March 1997), 10—15; Wayne Wilhelm and Bill Rossello, The Care and Feeding of Customers, Management Review (March 1997), 19—23.

37. Schonfeld, The Customized, Digitized, Have-lt-Your-Way Economy.

38. Richard B. Chase and David A. Tansik, The Customer Contact Model for Organization Design, Manage­ment Science 29 (1983), 1037—1050.

39. Ibid.

40. David E. Bowen and Edward E. Lawler III, The Empowerment of Service Workers: What, Why, How, and When, Sloan Management Review (Spring 1992), 31—39: Gregory B. Northcraft and Richard B. Chase, Managing Service Demand at the Point of Delivery, Academy of Management Review 10 (1985), 66—75; Roger W. Schmenner, How Can Service Businesses Survive and Prosper? Sloan Management Review 27 (Spring 1986), 21-32.

41. Scott Kirsner, Recipe for Reinvention, Fast Company (April 2002), 38-42.

42. Richard Metters and Vincente Vargas, Organizing Work in Service Firms, Business Horizons (July—August 2000), 23-32.

43. Perrow, A Framework for Comparative Analysis and Organizational Analysis.

44. Jim Morrison, Grand Tour. Making Music: The Craft of the Steinway Piano, Spirit (February 1997), 42—49,100.

45. Michael Withey, Richard L. Daft, and William C. Cooper, Measures of Perrow's Work Unit Technology: An Empirical Assessment and a New Scale, Academy of Management Journal 25 (1983), 45—63.

46. Christopher Gresov, Exploring Fit and Misfit with Multiple Contingencies, Administrative Science Quar­terly 34 (1989), 431—453; Dale L. Goodhue and Ronald L. Thompson, Task-Technology Fit and Individ­ual Performance, MIS Quarterly (June 1995), 213—236.

47. Gresov, Exploring Fit and Misfit with Multiple Contingencies; Charles A. Glisson, Dependence of Techno­logical Routinization on Structural Variables in Human Service Organizations, Administrative Science Quarterly 23 (1978), 383—395; Jerald Hage and Michael Aiken, Routine Technology, Social Structure and Organizational Goals, Administrative Science Quarterly 14 (1969), 368—379.

48. Gresov, Exploring Fit and Misfit with Multiple Contingencies; A.J. Grimes and S.M. Kline, The Techno­logical Imperative: The Relative Impact of Task Unit, Modal Technology, and Hierarchy on Structure, Academy of Management Journal 16 (1973), 583—597; Lawrence G. Hrebiniak, Job Technologies, Su­pervision and Work Group Structure, Administrative Science Quarterly 19 (1974), 395—410; Jeffrey Pfef­fer, Organizational Design (Arlington Heights: AHM, 1978), ch. 1.

49. Patrick E. Connor, Organizations: Theory and Design (Chicago: Science Research Associates, 1980); Rich­ard L. Daft and Norman B. Macintosh, A Tentative Exploration into Amount and Equivocality of Information Processing in Organizational Work Units, Administrative Science Quarterly 26 (1981), 207—224.

50. Paul D. Collins and Frank Hull, Technology and Span of Control: Woodward Revisited, Journal of Man­agement Studies 23 (1986), 143—164; Gerald D. Bell, The Influence of Technological Components of Work upon Management Control, Academy of Management Journal 8 (1965), 127—132; Peter M. Blau and Richard A. Schoenherr, The Structure of Organizations (New York: Basic Books, 1971).

51. W. Alan Randolph, Matching Technology and the Design of Organization Units, California Management Review 22—23 (1980—81), 39—48; Daft and Macintosh, Tentative Exploration into Amount and Equivo­cality of Information Processing; Michael L. Tushman, Work Characteristics and Subunit Communication Structure: A Contingency Analysis, Administrative Science Quarterly 24 (1979), 82—98.

52. Andrew H. Van de Ven and Diane L. Ferry, Measuring and Assessing Organizations (New York: Wiley, 1980); Randolph, Matching Technology and the Design of Organization Units.

53. Richard L. Daft and Robert H. Lengel, Information Richness: A New Approach to Managerial Behavior and Organization Design, in Barry Staw and Larry L. Cummings, eds., Research in Organizational Behav­ior, vol. 6 (Greenwich, Conn.: JAI Press, 1984), 191—233; Richard L. Daft and Norman B. Macintosh, A New Approach into Design and Use of Management Information, California Management Review 21 (1978), 82—92; Daft and Macintosh, A Tentative Exploration into Amount and Equivocality of Information Processing; W. Alan Randolph, Organizational Technology and the Media and Purpose Dimensions of Organizational Communication, Journal of Business Research 6 (1978), 237—259;. Linda Argote, Input Uncertainty and Organizational Coordination in Hospital Emergency Units, Administrative Science Quar­terly 27 (1982), 420—434; Andrew H. Van de Ven and Andre Delbecq, A Task Contingent Model of Work Unit Structure, Administrative Science Quarterly 19 (1974), 183—197.

54. Peggy Leatt and Rodney Schneck, Criteria for Grouping Nursing Subunits in Hospitals, Academy of Man­agement Journal 27 (1984), 150—165; Robert T. Keller, Technology-Information Processing, Academy of Management Journal 37, no. 1 (1994), 167—179.

55. Gresov, Exploring Fit and Misfit with Multiple Contingencies; Michael L. Tushman, Technological Communica­tion in R&D Laboratories: The Impact of Project Work Characteristics, Academy of Management Journal 21 (1978), 624—645; Robert T. Keller, Technology-Information Processing Fit and the Performance of R&D Pro­ject Groups: A Test of Contingency Theory, Academy of Management Journal 37, no. 1 (1994), 167—179.

56. Charles Fishman, Miracle of Birth, Fast Company (October 2002), 106—116.

57. James Thompson, Organizations in Action (New York: McGraw-Hill, 1967).

58. Ibid., 40.

59. Paul S. Adler, Interdepartmental Interdependence and Coordination: The Case of the Design/Manufacturing Interface, Organization Science 6, no. 2 (March—April 1995), 147—167.

60. Christopher Gresov, Effects of Dependence and Tasks on Unit Design and Efficiency, Organization Studies 11 (1990), 503—529; Andrew H. Van de Ven, Andre Delbecq, and Richard Koenig, Determinants of Coordina­tion Modes within Organizations, American Sociological Review 41 (1976), 322—338; Linda Argote, Input Uncertainty and Organizational Coordination in Hospital Emergency Units; Jack K. Ito and Rich­ard B. Peterson, Effects of Task Difficulty and Interdependence on Information Processing Systems, Acad­emy of Management Journal 29 (1986), 139—149; Joseph L.C. Cheng, Interdependence and Coordination in Organizations: A Role-System Analysis, Academy of Management Journal 26 (1983), 156—162.

61. Robert W. Keidel, Team Sports Models as a Generic Organizational Framework, Human Relations 40 (1987), 591—612; Robert W. Keidel, Baseball, Football, and Basketball: Models for Business, Organiza­tional Dynamics (Winter 1984), 5—18; and Nancy Katz, Sports Teams as a Model for Workplace Teams: Lessons and Liabilities, Academy of Management Executive 15, no. 3 (2001), 56—67.

62. Michele Liu, Helene Denis, Harvey Kolodny and Benjt Stymne, Organization Design for Technological Change, Human Relations 43 (January 1990), 7—22.

63. Stephen P. Robbins, Organizational Behavior (Upper Saddle River, N.J.: Prentice-Hall, 1998), 521.

64. Gerald I. Susman and Richard B. Chase, A Sociotechnical Analysis of the Integrated Factory, Journal of Applied Behavioral Science 22 (1986), 257—270; Paul Adler, New Technologies, New Skills, California Management Review 29 (Fall 1986), 9—28.

65. Based on Don Hellriegel, John W. Slocum, Jr., and Richard W. Woodman, Organizational Behavior, 8th ed. (Cincinnati, Ohio: South-Western, 1998), 491—495; Gregory B. Northcraft and Margaret A. Neale, Organiza­tional Behavior: A Management Challenge, 2nd ed. (Fort Worth, Tex.: The Dryden Press, 1994), 550—553.

66. F. Emery, Characteristics of Sociotechnical Systems, Tavistock Institute of Human Relations, document 527, 1959; William Passmore, Carol Francis, and Jeffrey Haldeman, Sociotechnical Systems: A North American Reflection on Empirical Studies of the 70s, Human Relations 35 (1982), 1179—1204; Wil­liam M. Fox, Sociotechnical System Principles and Guidelines: Past and Present, Journal of Applied Be­havioral Science 31, no. 1 (March 1995), 91—105.

67. W.S. Cascio, Managing Human Resources (New York: McGraw-Hill, 1986), 19.

68. Eric Trist and Hugh Murray, eds., The Social Engagement of Social Science: A Tavistock Anthology, vol. II (Philadelphia: University of Pennsylvania Press, 1993); William A. Passmore, Social Science Trans­formed: The Socio-Technical Perspective, Human Relations 48, no. 1 (1995), 1—21.

69. R.E. Walton, From Control to Commitment in the Workplace, Harvard Business Review 63, no. 2 (1985), 76—84; E.W. Lawler, III, High Involvement Management (London: Jossey-Bass, 1986), 84; Hellriegel, Slocum, and Woodman, Organizational Behavior, 491.

70. William A. Passmore, Social Science Transformed: The Socio-Technical Perspective, Human Relations 48, no. 1 (1995), 1-21.

71. David M. Upton, What Really Makes Factories Flexible? Harvard Business Review (July—August 1995), 74-84.

72. Passmore, Social Science Transformed: The Socio-Technical Perspective; H. Scarbrough, Review Arti­cle: The Social Engagement of Social Science: A Tavistock Anthology, Vol. II, Human Relations 48, no. 1 (1995), 23-33.

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Источник: Ричард Л. Дафт; пер. с англ. под ред. Э.М. Короткова; предисловие Э.М. Короткова. Теория организации: Учебник для студентов вузов, обучающихся по спе­циальности «Менеджмент организации». — М.: ЮНИТИ-ДАНА, — 736 с.. 2006

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